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Services

Emergency Services

We understand disasters strike at the worst possible times: after-hours, over the weekend or on a holiday. That’s why Guarantee STOP is on-call 24/7, including weekends and holidays to respond to all emergency needs.

Emergencies require immediate attention to contain the source of the damage, stabilize the property, and prevent further loss. Call us immediately after disaster strikes and let us get the situation under control - no matter what time, day or night.

Emergency services that we provide include:

Water extraction, structural drying and dehumidification following water damage
Removal of hazardous materials and sanitation of property after harmful
waste contamination, including sewage and blood borne pathogens
Security board-up of doors, windows, or structural openings following
a fire or vehicle impact
Inventory, handling or pack-out of contents affected by a disaster


Our inventory of on-hand equipment includes over 130 air movers, 50 dehumidifiers, portable and truck-mounted extraction units, air scrubbers, HEPA vacuums, ionizers, and ozone machines.

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Construction

As a full-service contractor, we have the ability to perform complete construction repairs following all types of damages, including water, fire, wind, tree and vehicle impact. Our project managers, technicians and subcontractors are trained restoration professionals. They specialize in the demolition, cleaning and rebuilding of homes and offices, which can be much different than building from the ground-up.

Too many times we’ve seen the restoration of someone’s home go south because the contractor failed to plan. Our project managers are required to plan every job from start to finish before the job ever begins. Planning systems like daily team coordination meetings and a providing our customers with a Master Job Plan help control the job each step of the way.

Processing insurance claims can be challenging. We have the experience, know-how, and relationships to smooth out and speed up this process for you. We will work alongside your insurance adjuster and within the insurance company’s pricing standards and scope of work, so that we only do and charge work that the insurance company will authorize and fund. In the event additional work is requested, we charge prices competitive in the open market.

We offer the following:
Signed work authorization/contract with customer
Full Xactimate scope of work for all repairs and damages
Complete master job plan provided to the customer
Cleaning of floors, walls, ceilings, entire structure
Smoke, soot and odor removal
Certificate of satisfaction signed by customer upon completion of job
Full line construction repairs
o   demolition, removal
o   drywall, plaster, painting
o   framing, stucco, siding, insulation
o   electrical, plumbing, heating, A/C
o   roofing
o   concrete, masonry
o   cabinetry
o   flooring

Guarantee Service Team of Professionals also offers a full line of construction services for remodeling bathrooms and kitchens.

Remodeling can be very challenging. We will work with you from the beginning and make sure the appropriate steps are taken to assure that a high quality job is done, on time and on budget, while minimizing the inconvenience that comes with being without your kitchen or bathroom.

Whether updating for resale or creating a better space for you, Guarantee Service Team of Professionals can get the job done!

The living room of a home which sustained fire damage in the attic, and water damage from the firemen.
The same living room, after restoration was completed.
During the rebuild of a home which sustained an attic fire.
The same home, after restoration was completed.
The outside view of a home which sustained fire and smoke damage throughout. Emergency board-up and securing of the property had been completed.
The same home, after restoration was completed.
The front view of a residential 2-car garage which sustained significant fire and smoke damage.
The same front view, after restoration was completed.
The side view of the 2-car garage, which sustained significant fire and smoke damage.
The same side view of the garage, after restoration was completed.
Water damage to the Louisiana School for the Visually Impaired after a break in the sprinkler pipe above the second floor.
The second floor of LSVI after we completed both the emergency services and the rebuild.
Water damage to a downstairs classroom at LSVI, from a break in the sprinkler pipe upstairs.
The same classroom after we completed the emergency services, pack-out, cleaning and the rebuild.
A second classroom at LSVI, after sustaining water damage from a break in the sprinkler pipe upstairs.
The same classroom, after we completed the emergency services, pack-out, cleaning and the rebuild.
“Flood damage in a home after Hurricane Katrina”
“The same living room, after restoration was completed.”

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Cleaning

Guarantee Service Team of Professionals offers a complete line of professional cleaning services. We can handle the toughest jobs.

Our cleaning services include:
Carpet, Upholstery, Drapes, Oriental Rugs
Floors, Walls, Ceilings
Fire, Water & Sewer Clean-Up
Smoke, Soot, Odor Removal, Deodorizing
Furniture Appliance Cleaning/Repair
Mold, Mildew & Remediation Treatment
Trauma Clean-Up
Contents Cleaning
Furnace & Air Duct Cleaning
Soda Blasting
Spot Removal


Our rug cleaning area. Our hanging beam rug-drying system.

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Contents

In many ways, contents handling is the most personal part of our job. That’s because we understand that your belongings are what makes your house a home. They can be directly and indirectly affected when a fire or flood strikes and an immediate response is crucial in the fight to prevent further damage to the contents in your home or building. Without professional help, many are stuck watching their possessions ruin permanently.


We offer the following:
Processing of contents from pack-out to move-back
Contents cleaning and storage at our 10,000+ square feet monitored warehouse
Furniture and appliance cleaning, repair and restoration
Detailed inventory systems, with a copy provided to customer
Storage vaults with easy access for customers
Over 1,000 square foot ozone chamber for odor removal
Drying chamber for drying documents, furniture and contents
Furniture and electronics restoration
Re-delivery of contents upon move-back

Most importantly, we use good old-fashioned care to ensure the safety of your belongings after a disaster; we treat them like our own.


Our moving truck, used for pack-out and move-back of contents.

We have over 10,000 square feet of secure, monitored warehouse for storage of contents during the restoration process.
A view of part our working area in the warehouse, during contents processing.


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Biohazard

After any accident, crime or death involving biohazardous materials, it is imperative that these substances be effectively removed and the property be thoroughly cleaned, disinfected and deodorized. Failure to properly remove such substances can contribute to unhealthy and dangerous environments and pose serious health consequences.

Federal regulations consider all bodily fluids to be biohazards and are considered to be a potential source of infection. Special knowledge is required to safely handle biohazardous material. In addition, it is crucial to know what to look for at the scene. In many cases, clean-up requires that walls and built-in structures be removed.

Guarantee Service Team of Professionals is capable and competent to deliver biohazard and trauma clean-up services. Our management and field staff are trained in customer sensitivity and efficiency. We have the expertise, equipment and chemicals to properly return a contaminated property to a clean, safe environment.

Our biohazard clean-up services include the following:
Crime Scene Clean-up, Homicide
Accidental/Intentional Death, Suicide
Decontamination
Law Enforcement Vehicle Clean-up
Animal or Pet Waste
Human decomposition cleanup
Gross filth property cleanup
Industrial accident cleanup
Black water and sewage spill cleanup

Most insurance companies do cover this type of loss. We will work closely with your insurance company to ensure that your claim is handled quickly and properly.

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Mold

In normal situations, mold can be completely harmless. While it’s not the “great killer” that many believe it to be, mold problems can be serious, and we take all mold situations seriously. Mold can cause both structural damage to buildings and serious health problems for humans.

We remedy mold contamination using several steps:
   1. Containment
   2. Reduction or elimination of moisture levels to prevent further mold growth
   3. Removal of materials that have mold and fungi growth
   4. Cleaning, disinfecting, and rebuilding the area if necessary

Our mold remediation specialists are experts in the latest mold removal techniques. We conduct tests after every remediation job to insure success.



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Air Duct Cleaning

When it comes to your air ducts, you could say, “If it’s in your ducts, it’s in your lungs.” Even in homes where the air filter is changed regularly, dust and particles can gather in the system and ducts over time, resulting in decreased air quality and system performance.

In even worse cases, moisture can form in the system, creating a perfect environment for mold growth and a potentially hazardous living environment. Many times after a building has suffered smoke damage, it is necessary that the air system be cleaned to remove soot and odor deposited by the smoke.

Duct cleaning can improve the energy efficiency of heating and cooling systems, lower your utility bill, reduce the likelihood that your system will need repair and increase the life span of your HVAC system. Furthermore, duct cleaning improves your indoor air quality by removing dust, mold, allergens and bacteria from your HVAC system.

In addition to normal accumulations of dust and dirt found in all homes through regular use, there are several other factors that can increase the need for duct cleaning, including:
Pets
Occupants with allergies
Cigarette or cigar smoke
Water contamination or damage to the home / HVAC system

Guarantee Service Team of Professionals has served the Baton Rouge area for residential, commercial and industrial indoor air quality needs since 1974. We are NADCA certified and comply with the NADCA code of ethics.

Looking down a typical flexible air duct, before cleaning.
Looking down a typical flexible air duct, after cleaning.

Air Return Before
Air Return After


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Thermal Imaging

Guarantee Service Team of Professionals uses an IR-InSight TM Portable Thermal Imager in a powerful and noninvasive way to monitor and diagnose the condition of residential and commercial buildings. It quickly identifies areas affected by water that can’t be seen by the naked eye and eliminates older, more costly inspection techniques that require a lot of labor and destructive probing.

Can be used on nearly any building materials including:
Roofing
Drywall
Floor coverings
Exterior finishes
Insulation
And much more...

It quickly, easily & accurately locates potential moisture issues:
Behind interior walls
In ceiling
Under carpet covered floors

Available in:
Picture
Video

Missing Insulation, Roof & Rafters
Water Damage

Ceiling Leaks
Blockage in Pipe

Un-insulated Stud Bay
Cold Air Return



11811 Dunlay Lane | Baton Rouge | LA 70809
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